21+ • Play Safe

lc247's commitment to responsible gaming

Know your limits for fun — lc247 is here to support you with tools, information, and assistance to keep you healthy and safe.

Our pledge

lc247 believes that online betting is entertainment — not a livelihood. In every step of the service we deliver to millions of players across Bangladesh, player well-being is our top priority. Betting should be fun — but it should never harm your financial stability or peace of mind.

On this page we have discussed in detail the core principles of responsible gaming, lc247's safety tools, and ways to get support. Every player — experienced or new — should read through this information.

Remember: Online betting is for those aged 21 and above only. There is a risk of financial loss — always play within your means.

Key tools for safe gaming

lc247 places the highest importance on your control. Using the tools below, you can manage your own betting experience.

Set deposit limits

Decide in advance the maximum amount you can deposit per day, per week, or per month. Once a limit is set it takes effect immediately — it can be lowered right away, but raising it requires a cooling-off period.

Session time limits

Playing for too long in one go can reduce your ability to make good decisions. At lc247 you can set a time limit for each session — once the set time is up, you will automatically receive an alert.

Self-exclusion

If you feel you need a break from betting, choose self-exclusion. Your account can be temporarily closed for a set period. During this time, no promotional communications will be sent to you either.

Time-out option

Use the time-out feature for short breaks — from 24 hours up to several weeks. During this time your account cannot be accessed, but it will automatically reactivate at the end of the window.

Age verification

lc247 strictly follows a 21+ age policy. Identity verification is mandatory at registration. We are always vigilant to prevent any account from reaching a minor.

24/7 support

If you have any issue at any time, contact the lc247 support team. Assistance is available in Bengali and English via live chat and email. Support email: [email protected]

Age restriction

21+

To participate in betting or casino games at lc247, you must be at least 21 years old. This is not just a rule — it is an ethical responsibility. Protecting minors from gambling is one of our highest commitments.

If you suspect a minor you know is participating in online betting, please inform our support team. We will take prompt action.

If a computer or mobile device is used in a family setting, use lc247's password protection and auto-logout features. Never share your login details with anyone else.

How to recognise problematic betting

Recognising when betting is becoming a problem is the first step. Be alert if you notice any of the following signs in yourself or someone close to you:

  • You repeatedly try to bet more to recover money you have lost.
  • You are spending money that your family, friends, or work depend on for betting.
  • You repeatedly try to reduce or stop betting but cannot.
  • You are lying about betting or hiding it from your family.
  • When you cannot bet, you feel anxiety, irritability, or mental restlessness.
  • You are prioritising betting over sleep, eating, or work.
  • You are taking on debt or selling assets to fund your betting.

If any of these signs apply to you, right now is the right time to take a break. The lc247 support team is ready to help you.

Practical tips for responsible gaming

Set your budget first

Before you start playing, decide — what is the maximum amount I will spend today. Once you reach that limit, stop — not one more taka.

Keep your expectations of winning low

Betting is a form of entertainment, not a way to earn. Losing is normal — keep in mind that every bet also carries the possibility of a loss.

Take regular breaks

Take at least one break every hour. Get up, walk around, have some tea. Long uninterrupted sessions affect your judgement.

Keep a cool head, not emotions

Avoid betting when you are angry, frustrated, drinking, or tired. The chance of making poor decisions multiplies greatly in these states.

Let someone close know

Letting a family member or trusted friend know about your betting habits creates accountability. They can help you stay within your limits.

Review your own history

Log in to your lc247 account and check your betting and deposit history. This information will make you more aware of your own behaviour.

Frequently Asked Questions

Log in to your account and go to profile settings. There you will find the deposit limit option under the "Responsible Gaming" section. You can set a daily, weekly, or monthly limit. If you face any issues, contact the support team via live chat.

Yes, your account balance remains completely safe during self-exclusion. Once the exclusion period ends, you can withdraw normally. The minimum withdrawal amount is ৳800 and it is usually completed within 30 minutes to 3 hours.

No. Self-exclusion is an important protective measure. Once activated, it cannot be cancelled before the set time period ends. This is intentionally designed so that you can take a genuine break.

First, contact lc247 support — via 24/7 live chat or by emailing [email protected]. Our team will guide you on account restrictions. Consulting a mental health professional is also the most effective step.

Change your password immediately and enable two-factor authentication (2FA). Inform lc247 support about the incident — if needed, your account can be temporarily suspended. Remember, each account is for the registered person's use only.

Yes. You can request a permanent account closure. Email [email protected] or contact us via live chat. After identity verification, the account will be permanently closed and any remaining balance will be returned.

Stay safe, play with enjoyment

At lc247 we are always ready to ensure the safety of every player. Our support team is here for you at all times for any question or concern.

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