Frequently Asked Questions
All your questions about lc247 answered here
Find detailed answers on this page about account security, payments, bonuses, VIP benefits, and betting.
To make your experience on lc247 smooth and hassle-free, we have gathered the most frequently asked questions in one place. From account security to withdrawal rules, VIP cashback to cricket betting — every topic is answered clearly and simply. If you can't find the answer to your question, our 24/7 support team is always ready to help.
Account Security
Yes, lc247 keeps all data secure using SSL encryption technology. Your personal information, login details, and payment data are all exchanged through encrypted connections, making it impossible for third parties to read them. We are committed to fair play and data protection.
If you think your account has been accessed without authorization, change your password immediately and notify the lc247 support team. Contact us via 24/7 live chat or by email at [email protected]. The support team will investigate quickly and help secure your account.
Never. No lc247 employee or support representative will ever ask you for your OTP, bKash PIN, Nagad PIN, or Rocket PIN. If someone asks for this information and claims to be from lc247, it is a fraud attempt. Ignore that call or message immediately and report it to our support team.
A strong password should combine uppercase letters, lowercase letters, numbers, and special characters (such as @, #, !) and ideally be at least 12 characters long. Use a password for your lc247 account that you have not used anywhere else. Changing your password regularly also helps keep your account secure.
Account Verification
Yes, all identity documents you submit are kept completely confidential. They are used only for the account verification process and are not shared with any third party. You can find more details about this in our privacy policy.
The name you registered on your lc247 account must match the name on your bKash, Nagad, Rocket, or Upay wallet. This ensures that deposits and withdrawals are made by the same person. If the names do not match, the payment may be delayed or cancelled.
Verification may be requested when you make a large withdrawal for the first time, or if any unusual activity is noticed. It may also be requested at any time as part of the platform's security policy to confirm your identity. Completing the process quickly ensures there is no disruption to your payments.
Verification is for your own protection. It ensures that no one else can open an account in your name to commit fraud, and that your winnings go only to your own wallet. lc247 treats this process seriously as a secure platform.
VIP & Cashback
VIP members receive weekly cashback, priority support, early access to special promotions, and greater rewards at higher tiers. The higher the tier, the more benefits you get. Platinum tier members enjoy the top-level benefits and receive personal attention from support.
lc247 has four VIP tiers in total:
Bronze — up to 0.2% cashback per week
Silver — up to 0.4% cashback per week
Gold — up to 0.6% cashback per week
Platinum — up to 0.8% cashback per week
Cashback is credited to eligible players' accounts at the end of each week.
Bronze — up to 0.2% cashback per week
Silver — up to 0.4% cashback per week
Gold — up to 0.6% cashback per week
Platinum — up to 0.8% cashback per week
Cashback is credited to eligible players' accounts at the end of each week.
Each week, cashback is calculated at a set rate based on your VIP tier, applied to your total bets or losses for that week. At the end of the week, this cashback is credited directly to your lc247 account, and you can use it on your next bets. It is a special reward for regular players.
You can move up the VIP tiers by playing regularly and staying active on lc247. The more consistently you play, the faster you can reach the next tier. Contact our support team to find out about the specific turnover requirements.
BPL & International Matches
Decimal odds are a simple number, such as 2.50. Multiply your stake by that number to get your total return. For example, ৳100 × 2.50 = ৳250 — of which ৳100 is your original stake and ৳150 is the profit. The higher the odds, the bigger the potential win, but the team is generally considered less likely to win.
In an accumulator or "acca" bet, you place bets on multiple matches at once and the odds for each selection are multiplied together. For example, three selections with odds of 2.0 × 1.8 × 2.2 = combined odds of 7.92. If all selections are correct, you win big, but if even one is wrong, you lose the entire stake. It carries more risk but offers the chance for a larger reward.
Popular cricket markets available at lc247 include: Match Winner (which team will win), Toss Winner, Total Runs (over/under), Runs at First Wicket, Man of the Match, and Innings Score Range. These markets are available across all formats, from BPL to international T20.
If a match is cancelled due to rain or any other reason, or a no-result is declared, the bet is generally voided (cancelled) and the staked amount is refunded. However, specific rules may vary depending on the market type. Read the terms and conditions or contact support for more details.
Live in-play betting means placing bets while a match is in progress. You can make decisions in real time as you watch how the game unfolds, since odds change continuously. lc247 offers live betting on cricket and various other sports, which is a highly exciting experience for seasoned bettors.
How to Withdraw Money
The minimum withdrawal amount from lc247 is ৳800. Withdrawal requests below this amount cannot be made. This same limit applies to all methods — bKash, Nagad, Rocket, and Upay. If needed, keep funds in your account and withdraw once you reach the required amount.
Yes, lc247's payment system is active 7 days a week, 24 hours a day. You can request a withdrawal even in the middle of the night or on Fridays and Saturdays. Processing is generally completed within 30 minutes to 3 hours, though in some cases it may take a little longer.
"Pending" means your request is being processed and this is normal. Withdrawals are usually completed within 30 minutes to 3 hours. If it takes longer, contact us via live chat or at [email protected] with your transaction ID and the support team will resolve it quickly.
Withdrawals can be made only to a wallet registered in your own name. This means funds will be sent to a bKash, Nagad, Rocket, or Upay number that matches the name on your lc247 account. Withdrawal requests to someone else's wallet are not possible, and this is a mandatory rule for security purposes.
In most cases, withdrawals are completed within 30 minutes to 3 hours. This depends on the payment method and the volume of transactions at that time. This average timeframe applies to all methods — bKash, Nagad, Rocket, and Upay. If you experience any issues, contact support.
Still have questions?
Our support team is ready to help in Bengali and English, 24 hours a day, 7 days a week. Reach us through any of the channels below.
Log in to lc247
Live Chat
Instant support 24/7. Log in to the site and start a chat.
Email Support
[email protected] — write to us in Bengali or English.